Shipping Policy
Effective Date: 1st December 2024
At Varadmudra, operated by Shakuntala Enterprises, we are committed to delivering your orders safely, quickly, and efficiently. This Shipping Policy outlines the terms and conditions for the shipping and delivery of our products.
1. Shipping Locations
We currently ship across India. If you are located outside India and wish to place an order, please contact us at solutionsshakuntala@gmail.com for assistance.
2. Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Time
- Delivery timelines vary based on the shipping address and courier service. Estimated delivery times are as follows:
- Metro Cities: 3-5 business days
- Non-Metro Cities and Rural Areas: 5-7 business days
Please note that delivery times are estimates and may vary due to external factors, such as weather conditions, logistics delays, or public holidays.
4. Shipping Charges
- Standard Shipping: Flat rate of ₹120 per order.
- Free Shipping: Available for orders above ₹999/-.
Shipping charges, if applicable, will be clearly displayed at checkout before you finalize your order.
5. Order Tracking
Once your order is shipped, we will provide you with a tracking number via email or SMS. You can track your order status directly on the courier service’s website and at varadmudra.com.
6. Damaged or Lost Shipments
While we take utmost care in packaging, if your order arrives damaged or is lost in transit, please notify us within 24 hours of delivery by emailing Solutionsshakuntala@gmail.com Include the following details:
- Order ID
- Photographs of the damaged product and packaging
We will work with the courier service to resolve the issue promptly.
7. Incorrect Address
Please ensure that the shipping address provided is accurate and complete. We cannot be held responsible for delays or non-delivery due to incorrect or incomplete addresses.
8. Delays
Although we aim to deliver within the estimated timelines, unforeseen circumstances such as natural disasters, strikes, or pandemics may cause delays. We appreciate your patience and understanding in such cases.
9. Contact Us
If you have any questions regarding shipping, please contact our support team:
Shakuntala Enterprises
Email: Solutionsshakuntala@gmail.com
Phone: 8595931388
Thank you for choosing Varadmudra. We value your trust and are committed to ensuring that your orders reach you in perfect condition and on time.